Your space looks clean.But it doesn't feel calming.
Your home should feel softer, warmer, and more peaceful at the end of the day.
More than an aroma diffuser.
Flame-Inspired Ambient Glow
Creates a soft, cozy atmosphere for everyday living.
Aromatherapy Mist
Pair your favorite essential oils with calming mist.
7 Ambient Light Modes
Switch between soothing lighting moods effortlessly.
Smart Remote Control
Adjust your atmosphere with ease.
Timer Function 6 / 8 / 10h
Relax comfortably without worrying about turning it off.
Whisper-Quiet Operation
Designed for peaceful spaces and uninterrupted relaxation.
Waterless Auto-Off
Safe and worry-free for everyday use.
Specifications
- Product Name: RITVIA | Hearth-01 Fire & Mist Diffuser
- Color: Alabaster White
- Water Tank Capacity: 280ml
- Product Dimensions: 244 × 101 × 112 mm
- Power Supply: Type-C
In The Box
- 1 × Main Diffuser Unit
- 1 × Type-C Power Cable
- 1 × Remote Control
- 1 × Multilingual User Manual
Certifications
CE · FCC · RoHS Certified
Calm spaces create calmer days.
Bring softness, warmth, and atmosphere back into your everyday life.
1.Remove the top cover and fill the tank with clean, room-temperature water up to the max line.
2.Add 3-5 drops of Ritvia water-soluble essential oil and replace the cover securely.
3.Power on, use the remote to adjust flame hue, mist mode and timer as desired.
4.Enjoy long-lasting fragrance and soothing flame glow for your daily ritual.
Ritual Care & Support - FAQ
01.Safety & Assurance
Question: Is the Hearth-01 safe to use in my home?
Answer: Yes. Hearth-01 creates a mesmerizing flame effect without any actual heat or fire hazard. It is a safe, worry-free sanctuary for homes with children and pets.
02.Essential Oil Compatibility
Question: Can I use other essential oils with the device?
Answer: RITVIA is compatible with any water-soluble essential oils. However, for the most soul-grounding experience, we recommend our RITVIA Botanical Fragrance Oils.
03.Water-less Protection
Question: Can I use the device without adding water?
Answer: For your safety, the device features an intelligent auto-shutoff sensor. It will automatically power down when water levels are low to protect the internal components.
04.Shipping & Delivery
Question: How long will it take to receive my RITVIA?
Answer: As our pieces are meticulously sourced and shipped globally to reach your sanctuary, please allow 1-2 business days for processing and 7-15 business days for delivery. You will receive a tracking number the moment your ritual begins its journey to you.
05.Ritual Trials & Warranty
Question: What is your return policy?
30-Day Quality Guarantee: For any non-human manufacturing defects within 30 days, we provide a free replacement or a full refund.
1-Year Limited Warranty: Covers internal component failures under normal use.
(Note: Damages from accidents, water ingress, use of non-water-soluble oils, or unauthorized repairs are excluded.)
Clean the water tank and mist nozzle weekly with warm water to avoid oil buildup and residue.
Use only water-soluble essential oils to prevent clogging and machine damage.
Store in a cool, dry place when not in use; avoid direct sunlight and high temperatures.
Returns Policy
14-Day Easy Return Items in their original, unused condition with all packaging intact are eligible for return within 14 days of delivery.
30-Day Quality Guarantee We stand behind our craft. For any manufacturing defects within 30 days, we provide a complimentary replacement or a full refund.
1-Year Limited Warranty Covers internal component failures under normal use. (Note: Damages from accidents, water ingress, or use of non-water-soluble oils are excluded to ensure the longevity of your Hearth-01.)
Need help with your order, diffuser setup, or scent selection? Reach our care team at theritvia@gmail.com — we’re here to ground your ritual, one message at a time.
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