Aroma for softer living.
Crafted with pure botanical extracts.
Designed for clean, gentle diffusion
to create a softer atmosphere at home.
NO.01 BREATH OF PEAKS
Aroma
Fresh eucalyptus with cool mountain air.
Mood
Clean, refreshing, and quietly energizing.
Best For
Morning focus, work sessions, and mental clarity.
NO.02 LINGERING LIGHT
Aroma
Warm vanilla blended with soft amber.
Mood
Cozy, comforting, and softly relaxing.
Best For
Reading, evening wind-down, and cozy nights.
NO.03 STILL BURNING
Aroma
Creamy sandalwood with deep woody notes.
Mood
Grounding, peaceful, and deeply calming.
Best For
Meditation, nighttime rituals, and restful evenings.
Designed for clean diffusion.
Water-soluble and diffuser-friendly, with no sticky residue left behind.
Your everyday scent ritual.
3 signature aromas designed for focus, relaxation, and rest.
1.Remove the top cover and fill the tank with clean, room-temperature water up to the max line.
2.Add 3-5 drops of Ritvia water-soluble essential oil and replace the cover securely.
3.Power on, use the remote to adjust flame hue, mist mode and timer as desired.
4.Enjoy long-lasting fragrance and soothing flame glow for your daily ritual.
Ritual Care & Support - FAQ
01.Safety & Assurance
Question: Is the Hearth-01 safe to use in my home?
Answer: Yes. Hearth-01 creates a mesmerizing flame effect without any actual heat or fire hazard. It is a safe, worry-free sanctuary for homes with children and pets.
02.Essential Oil Compatibility
Question: Can I use other essential oils with the device?
Answer: RITVIA is compatible with any water-soluble essential oils. However, for the most soul-grounding experience, we recommend our RITVIA Botanical Fragrance Oils.
03.Water-less Protection
Question: Can I use the device without adding water?
Answer: For your safety, the device features an intelligent auto-shutoff sensor. It will automatically power down when water levels are low to protect the internal components.
04.Shipping & Delivery
Question: How long will it take to receive my RITVIA?
Answer: As our pieces are meticulously sourced and shipped globally to reach your sanctuary, please allow 1-2 business days for processing and 7-15 business days for delivery. You will receive a tracking number the moment your ritual begins its journey to you.
05.Ritual Trials & Warranty
Question: What is your return policy?
30-Day Quality Guarantee: For any non-human manufacturing defects within 30 days, we provide a free replacement or a full refund.
1-Year Limited Warranty: Covers internal component failures under normal use.
(Note: Damages from accidents, water ingress, use of non-water-soluble oils, or unauthorized repairs are excluded.)
Clean the water tank and mist nozzle weekly with warm water to avoid oil buildup and residue.
Use only water-soluble essential oils to prevent clogging and machine damage.
Store in a cool, dry place when not in use; avoid direct sunlight and high temperatures.
Returns Policy
14-Day Easy Return Items in their original, unused condition with all packaging intact are eligible for return within 14 days of delivery.
30-Day Quality Guarantee We stand behind our craft. For any manufacturing defects within 30 days, we provide a complimentary replacement or a full refund.
1-Year Limited Warranty Covers internal component failures under normal use. (Note: Damages from accidents, water ingress, or use of non-water-soluble oils are excluded to ensure the longevity of your Hearth-01.)
Need help with your order, diffuser setup, or scent selection? Reach our care team at theritvia@gmail.com — we’re here to ground your ritual, one message at a time.
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